Crashes during GL events no provision for ticket refund

It sucks, but there’s just not a lot they can do. Fixing app crashes is a never ending battle. All apps have them. Sometimes its not even the apps fault, it’s the phones fault. Compensating for it would cause more problems than it would solve. I’ve lost a grand arena match solely because of a crash, so I do understand the anger it causes. But there’s just not really a good solution.