Dear CG

Hello CG/EA!

I am a player of your game and have been experiencing some discontent with the game as it is currently.
I understand that you aren't trying to push everyone away but this is last update has contributed greatly to this. I have a few suggestions that might fix this.


Ideas:

Number 1: Revert the Episode Pass Changes:
Instead make it additional rewards instead of removing the rewards that where already there. This will actually promote people to buy the pass with gratification instead of being angry that it exists.

Number 2: Permanent Double Drops or Increased Energy Caps
Earlier in the year CG used lightspeed bundles to quickly bring up players lagging behind or propel those that wanted the advantage. Adding more double drops or increasing energy production and capacity keeps everyone involved and encourages the community to come back and to feel appreciated.

Number 3: Fix GAC Bracketing
This has been plaguing the community for a while so with that in mind here is a bracketing idea that could actually work -> bracket based on skill and GP, it doesn't matter if we keep seeing the same people but it does help the "fairness" in players eyes.

Number 4: Crystal Income
one idea is once a month release a high value pack:
$5 -> 10k+ crystals, this will encourage casuals to actually get it and help others that don't feel they have a high crystal income.
high value + limited supply is just a great way to get more engagement and payment

Number 5: Being More Free With Rewards
The prior updates did great at giving players rewards that felt reasonable, even generous. While it is understood that at certain times of the year amazing rewards are given, like anniversaries, it doesn't sit well with the people when they immediately receive news that over shadows those rewards

Number 6: Slow Down Character Releases
Most people aren't in a position to afford the high ticket packs that you offer and can't keep up with spending. Giving them time to farm the new characters and enjoy them will allow the community to feel greatly respected and promote more player growth. Plus it gives more time for testing and balancing for the software developers at CG (Which I am and greatly understand the importance of).


TLDR:
1. Revert the rewards, it has made people feel like they are being slapped in the face and many people are outright quitting, which nobody wants!

2. Treat the developers and players with respect, developers are doing their jobs and players are trying to enjoy the game, respect between management and these groups really cultivates the community and encourages people to want to promote, spend and support the company that takes good care of them.
    EX: Larian Studios, While its not the same game style the support for the players and quality game made it game of the year shortly after release, with one of the most donations and greatest communities of any game

Thankyou for reading, for members of the community that would like to see some of these changes incorporated, please like this and get it to where CG/EA execs can see!

For CG/EA execs, I'd be more than happy to share more ideas about how to improve the game, star wars was my child hood and I'd love nothing more than to see that franchise remain. If you'd like me to consult please reach-out via message and we can talk more!

Have a wonderful day everyone,
DevilishDeal