"nfidel2k;c-2398889" wrote:"MaruMaru;c-2398886" wrote:"nfidel2k;c-2398880" wrote:"MaruMaru;c-2398878" wrote:
They should have %100 sent ingame notice a few times leading to this period. I also didn't want be forced scrap all those gear. Now I ended up getting short of haat gear that wasn't a smidge of a concern before. It was cg's responsibility to figure out a way so that people didn't get double the gear (since this is something cg doesn't want) but also retain the value of what they had without having to do anything. Neither of these things happened. And I'm rather sure that nothing like compensation or even a response about an issue they incured on some unlucky portion of the playerbase will happen. My suggestion would be to either bombard support or just come into terms with happened.
While I agree that an in game notice would have been a good idea, I disagree with everything else. CG is not obligated to do anything you seem to think, especially since they posted it in the forums. If people choose not to get or be involved, then they also give up the right to be personally notified. This mentality that CG needed to notify everyone is like saying they have to mail everyone the event calendar, or the roadmaps.
If anyone is upset they lost half of their unused relic scrap hoard, then tell them to start checking the forums so they know what is coming up.
Many notifications send you towards forums "to check in more detail". There doesn't need to be wall of text in game and there never is. If there is nothing such, is it really a normal expectation to check forums at random times -just in case-?
And ofc social diffusion of this information covered a good portion of the playerbase, especially the regulars. This is not akin to a calendar or road map. Those things doesn't actively do any changes to what you have. Since no such notification happened, what would you propose to the effected population being unaware due to something cg didn't do? I'm guessing "git gud" is incoming.
To your first question, yes. That’s what being involved means. You stick your head in the sand, fine, but then don’t complain you weren’t notified when it was posted. A lot of things work this way, most notably government. When they pass a new law that you are expected to obey, they don’t mail you a copy. At least not here they don’t. They post it publicly, and after that, including in court proceedings, it is your responsibility to be aware of it.
To your second question, see above. Guildmates can spread the word, or people can get involved at least reading the forums. And, as I stated before, it would have been a good move to do an in game mail, but it’s not CGs fault if they made the information publicly available ahead of time and a group (whatever size) chose to skip it. Definitely not a compensation thing or even a screw up on CG’s part.
"nfidel2k;c-2398897" wrote:"AlexanderG;c-2398893" wrote:"nfidel2k;c-2398891" wrote:"MaruMaru;c-2398890" wrote:"nfidel2k;c-2398889" wrote:"MaruMaru;c-2398886" wrote:"nfidel2k;c-2398880" wrote:"MaruMaru;c-2398878" wrote:
They should have %100 sent ingame notice a few times leading to this period. I also didn't want be forced scrap all those gear. Now I ended up getting short of haat gear that wasn't a smidge of a concern before. It was cg's responsibility to figure out a way so that people didn't get double the gear (since this is something cg doesn't want) but also retain the value of what they had without having to do anything. Neither of these things happened. And I'm rather sure that nothing like compensation or even a response about an issue they incured on some unlucky portion of the playerbase will happen. My suggestion would be to either bombard support or just come into terms with happened.
While I agree that an in game notice would have been a good idea, I disagree with everything else. CG is not obligated to do anything you seem to think, especially since they posted it in the forums. If people choose not to get or be involved, then they also give up the right to be personally notified. This mentality that CG needed to notify everyone is like saying they have to mail everyone the event calendar, or the roadmaps.
If anyone is upset they lost half of their unused relic scrap hoard, then tell them to start checking the forums so they know what is coming up.
Many notifications send you towards forums "to check in more detail". There doesn't need to be wall of text in game and there never is. If there is nothing such, is it really a normal expectation to check forums at random times -just in case-?
And ofc social diffusion of this information covered a good portion of the playerbase, especially the regulars. This is not akin to a calendar or road map. Those things doesn't actively do any changes to what you have. Since no such notification happened, what would you propose to the effected population being unaware due to something cg didn't do? I'm guessing "git gud" is incoming.
To your first question, yes. That’s what being involved means. You stick your head in the sand, fine, but then don’t complain you weren’t notified when it was posted. A lot of things work this way, most notably government. When they pass a new law that you are expected to obey, they don’t mail you a copy. At least not here they don’t. They post it publicly, and after that, including in court proceedings, it is your responsibility to be aware of it.
To your second question, see above. Guildmates can spread the word, or people can get involved at least reading the forums. And, as I stated before, it would have been a good move to do an in game mail, but it’s not CGs fault if they made the information publicly available ahead of time and a group (whatever size) chose to skip it. Definitely not a compensation thing or even a screw up on CG’s part.
Let's not hyperbole to irrelevant things. Being involved or in this case you actually mean being a regular or a forumer shouldn't be a requirement to properly play a mobile game, being a casual doesn't mean that you are now open hunt season and it's all on you. It needed to be posted as an ingame notification which directs to the forums for further details. Didn't happen. End of story.
Naturally you are aware I can't possibly be someone that's effected not knowing about it.
Yes, but that doesn’t change the fact that if people want to know about changes like this, all they have to do is hit mail, then forums, and read.
Could CG have done more? Yes. Was CG required to do more? No. So no compensation, and IMO blame goes to the accounts with their head in the sand over CG.
I think yours is an odd point. CG decided to make a notable change to gear but as far as you're concerned they had no obligation to notify people in game. And yet there is an in-game messaging system that CG uses for other things.
Clearly CG had no such requirement to do so, I don't that is being argued. But I think a fair argument can be made that they should have done so.
Not as far as I am concerned; it’s as far as the User Agreement every account signs to play. You can read it yourself in the gear icon, under legal.
No idea what the relevance is of this at all.
And no it’s not a fair argument, because ignorance isn’t an excuse. Hopefully the accounts that care start checking the forums. But complaining that CG should have done more instead of the accounts doing more is backwards. CG made it public, and far enough in advance. Stop trying to blame them.
"MaruMaru;c-2398902" wrote:
I never talked about compensation...at least not in terms of what we consider compensation in general.
"MaruMaru;c-2398878" wrote:
They should have %100 sent ingame notice a few times leading to this period. I also didn't want be forced scrap all those gear. Now I ended up getting short of haat gear that wasn't a smidge of a concern before. It was cg's responsibility to figure out a way so that people didn't get double the gear (since this is something cg doesn't want) but also retain the value of what they had without having to do anything. Neither of these things happened. And I'm rather sure that nothing like compensation or even a response about an issue they incured on some unlucky portion of the playerbase will happen. My suggestion would be to either bombard support or just come into terms with happened.
"nfidel2k;c-2398907" wrote:"MaruMaru;c-2398902" wrote:
I never talked about compensation...at least not in terms of what we consider compensation in general."MaruMaru;c-2398878" wrote:
They should have %100 sent ingame notice a few times leading to this period. I also didn't want be forced scrap all those gear. Now I ended up getting short of haat gear that wasn't a smidge of a concern before. It was cg's responsibility to figure out a way so that people didn't get double the gear (since this is something cg doesn't want) but also retain the value of what they had without having to do anything. Neither of these things happened. And I'm rather sure that nothing like compensation or even a response about an issue they incured on some unlucky portion of the playerbase will happen. My suggestion would be to either bombard support or just come into terms with happened.
As for the first part, I agree. My opinion is that if people want to know what’s going on, then get up and find out. Stop expecting everything should be handed to you.
Edit: clarified last paragraph
"AlexanderG;c-2398909" wrote:"nfidel2k;c-2398907" wrote:"MaruMaru;c-2398902" wrote:
I never talked about compensation...at least not in terms of what we consider compensation in general."MaruMaru;c-2398878" wrote:
They should have %100 sent ingame notice a few times leading to this period. I also didn't want be forced scrap all those gear. Now I ended up getting short of haat gear that wasn't a smidge of a concern before. It was cg's responsibility to figure out a way so that people didn't get double the gear (since this is something cg doesn't want) but also retain the value of what they had without having to do anything. Neither of these things happened. And I'm rather sure that nothing like compensation or even a response about an issue they incured on some unlucky portion of the playerbase will happen. My suggestion would be to either bombard support or just come into terms with happened.
As for the first part, I agree. My opinion is that if people want to know what’s going on, then get up and find out. Stop expecting everything should be handed to you.
Edit: clarified last paragraph
Why is suggesting that CG should notify players of an important game change via in-game messaging the same as "expecting everything should be handed to you"? That's quite a leap.
In your logic you seem to think its OK for CG not to bother communicating things about their game, but saying it's irresponsible for players to not regularly check a forum.
Should players only know about new Omicron abilities, for example, by regularly checking the forum?
CG made the change. Onus should be on them to better communicate it.
"Tellithowitis;c-2398920" wrote:
CG robbed people of thousands of dollars worth of farming and there is no way around it or sugar coating it
"Tellithowitis;c-2398950" wrote:"herd_nerfer;c-2398941" wrote:
In a guild of 50 people, I think I may be the only one that regularly checks the forums. Two or three others occasionally read the forums but usually only for big updates. Whenever something this impactful comes along, I always pass the information along for the people in my guild that don't read the forums. I also post a link to important CG Dev posts in a discord channel on our server devoted to CG Dev posts. I also give a a few bullet points in guild chat for the folks that aren't on discord and tell people to check the forums if it's something this serious. I do this because I care about whether my guild mates have all the information they need to adapt their farming strategies to fit their goals. That's just good for my guild mates, and good for my guild in general.
I'm not saying that everyone should be like me - that would surely leave us worse off. But I would be shocked if anyone that plays this game with any kind of serious intent on doing well were in a guild that didn't put this information out to it's players or at the very least, tell them to check the forums.
We had at least a month of advanced notice about this. If you're in a guild where no one bothered to even mention this and it's that important to you - then maybe the priorities of your guild leadership don't align with your own.
I think it would have been nice for CG to send out an in-game notification about this - but that would be inconsistent with their previous behavior. They OFTEN do things without sending an in-game notice to inform the players. Their pattern to date has been to make the lions share of the information they provide about the game available on the forums by way of posts from one of the community managers. That's how it's always been. Expecting them to suddenly change an established pattern of behavior doesn't seem logical to me. Just to drive the point home, I think they should have sent an in-game notice - but I would absolutely 100% not expect them to and I can't fathom why anyone else would expect that. It's just not how they operate - it's never been how they operate.
For anyone that got burned by this, let it be a lesson learned - if you read nothing else on these forums, check once a week or so to see if there are in dev posts. It takes seconds to do so and apparently could save you "thousands of dollars" worth of gear. CG is not culpable here - we had WEEKS of advanced notice. They could have done more, yes - but they did as much as they've ever done in the past."Tellithowitis;c-2398920" wrote:
CG robbed people of thousands of dollars worth of farming and there is no way around it or sugar coating it
This is slanderous and absolutely false. No one was robbed of anything. No one took anything from anyone. CG told us they were going to make a change weeks in advance and then they made exactly the change that they outlined. Everyone had ample opportunity to insulate themselves from any and all losses associated with the change - which is precisely WHY we got so much notice. They hid nothing, lied about nothing, and took nothing from anyone. It's unfortunate that some people didn't know about it - that is in no way CGs fault - get into a more attentive guild, or start checking the forums regularly and become the "forum scout" for your own guild to avoid this kind of thing in the future.
"CG told us", they told YOU, the forum user not everyone. How can you say:" I'm the only one in a guild of 50 people who reads the forums" and then say that?
Yes they robbed us of mats this isn't just standard inflation this is literally cutting our value in half over night. If the government decided to half the value of your dollars over night while keeping the costs of everything the same, you've been robbed and there is not way around it
