Don't worry, they've already planned out how to get back that make good on the crystals... not that they even need to. We've all probably wasted a bunch of crystals just on the Conquest bugs they haven't immediately fixed. The old "it'll all work itself out naturally" trick. People will lose crystals on it and just forget about it eventually... while enjoying the silence. We've all seen them act extremely fast on issues that are to the detriment of the company.
I really don't get it. 1.5B+ revenue and they can't, at a minimum, spend time testing attacks on all the enemy teams. Even just testing the massively overpowered data disk through once on a set of devices wouldve revealed the loss of buttons and game lock. Testing each character with health steal up wouldve revealed that Greef's Bring Them In Cold won't contribute to the Siphoning Strike feat.
I just don't get it. Have some pride in what you've created.