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Guysensei225's avatar
Guysensei225
Rising Novice
14 days ago

GAC Crashes

Can I get refunded my teams when the game crashes in GAC? I'm tired of losing my match ups because my game crashes as soon as I start a battle (GLAT vs Tuskens, LV vs CLS etc.) I understand that maybe the game closing would incentivize players to intentionally close their game in order to reuse/keep teams that lose, but I'd rather have both players keep their offensive teams than one player losing solely because your game doesn't function properly. Because even if I lose due to my opponent hypothetically retrying an offensive strategy against my defense to maximize banners, at least it would remain a fair battle if both players can use one team over and over again until they get the right RNG, or until they are satisfied with the battle. It's unfair that one player loses rewards because they are unlucky enough to suffer through your game being poorly made. If you could make this change, I wouldn't mind losing GAC matchups since it would truly be a competition of who has the better roster/makes better use of their characters rather than you indirectly deciding the victor based on whose battles your game crashes. 

3 Replies

  • Refunded what? You've paid nothing to enter GAC so it would be compensation and not a refund.

    Also have you considered it might be an issue with your device as this issue seems persistent for you? Of course not as you don't specify any information as to what you are running the game on.

  • They're talking about the team, obviously. Massive pain losing one because of issues, especially if it's a solid counter

  • Guysensei225's avatar
    Guysensei225
    Rising Novice
    14 days ago

    I meant teams. As in, I would like to not waste my GLs on the game crashing. If I would lose the matchup due to poor planning or unsuccessfully countering teams, I wouldn't mind as much. Yes, I would enjoy winning, but I'd rather lose gems and be able to play, then gain rewards because nobody gets to use the characters they spend time to get. Also I play on android, which I have for the past 8 years, and haven't had an issue until 2025, so I don't think it's a device issue. As for not providing any specifics on the issues I have, it's because there is a lack of specifics: I start a battle (i.e. LV vs CLS as mentioned before) and before I take my first turn, the game closes but saves my attempt, thus using my team and costing me 1st attempt banners on that defense, and overall costing me my GAC win. 

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