Game just logged me into a totally different account

"mr37hat;c-2368544" wrote:

"Ultra;c-2368534" wrote:
the iOS examples of a level 1 account is a new player account

as in you are creating a new account since the device doesn’t know you have an existing swgoh account

it’s not you going into another player’s account

does it name new accounts that way? it wouldn't be a mol eliza? (sp)

Mol Eliza is one of many default account names CG used

"Ultra;c-2368547" wrote:

"ShadowJediKnight;c-2368541" wrote:

"Ultra;c-2368534" wrote:
the iOS examples of a level 1 account is a new player account

as in you are creating a new account since the device doesn’t know you have an existing swgoh account

it’s not you going into another player’s account

But how do you know that? You've admitted previously that you're not a programmer/developer.

Both screenshots above posted by @Wed_Santa and @Natetiffer show different names attached to the account.

The simple fact that players could inadvertently log into someone else's account, or have someone else log into their account has players really concerned about this issue! CG needs to take responsibility for this problem, and find a fix for it immediately!

1. i’m a programmer / developer but that doesn’t mean anything since i never programmed or developed SWGOH
2. I’ve had this before on my iOS device and it showed me the new player tutorial, if i’m accessing another player account i wouldn’t be going through the tutorial, but force quit and restarting the app fixed it
3. Yes, they are default player names but notice they are all level 1 accounts

I am not a Programmer / Developer but I do manage and trouble shoot such things. I think with any changes these things happen. Testing is key but it does not catch everything. But what I want to know is what is causing these players to be logged out and being sent down the new player path? As far as I am aware on Android and iOS this normally happens after a user choosing a guest account and not by default when they load their game. If it is happening as implied, randomly and without the user making the decisions, something else is doing it. I am yet to see evidence of a user logging into an account that isn't theirs (ok maybe I saw a certain You Know Who on YouTube) but if this is happening it sounds like a security policy / permissions issue somewhere (this is an area I trouble shoot)...

I know posts grow legs and players are concerned but don't know all the facts. What we would like to know is whether CG acknowledge there's an issue and if so what are the doing?
Investigating - Potentially Something they have contributed to or
Ignoring - pretty sure it's nothing to do with them and therefore Apple need to get involved.

I have not experienced this on Android except by my own instigation.

Maybe just an acknowledgement would help, before the post is closed at least.

"Ultra;c-2368548" wrote:

"mr37hat;c-2368544" wrote:

"Ultra;c-2368534" wrote:
the iOS examples of a level 1 account is a new player account

as in you are creating a new account since the device doesn’t know you have an existing swgoh account

it’s not you going into another player’s account

does it name new accounts that way? it wouldn't be a mol eliza? (sp)

Mol Eliza is one of many default account names CG used

We need some new ones ;-)

I've not seen many things worse than this in a system. It should be priority number one. I think this happened to Ahnald if memory serves right The person who logged into his account was gracious enough to contact him.

Again, The Ahnald issue, the new player screen issue, all these are different

It happened to me, the new player issue like the above screenshots, and I had a drama as I’d linked my account to a mates game centre, (due to a previous phone switching debacle). Game centre is no longer an app but part of your apple account thingy. Luckily he still had the same number and could send me the pin, but it was nearly 6 years down the drain.

Would be great if they could introduce an email and password login option for people who don’t use Facebook. Would simplify potential issues like mine. Especially when you’re not particularly tech savvy like me.

The Ahnald thing, is a Bluestacks issue. Not on CG's end.

On top of that, CG does not officially support emulators anyway. They have no obligation to do anything for it.

I think there are multiple issues being conflated as the same thing here. However....

The iOS bug that happens when you lose connection (this can be forced by using airplane mode, but it can happen from any connection issue) that asks you to switch to a level 1 account has been flagged and is being looked at. Today, tomorrow or next year, I have no idea. Though it should be priority as it gives a competitive edge to Android players who don't have to hold their sphincters tight when Rey's Ult goes off against SEE.

My guildmates are reporting the same issue

add:
4. Players using iOS, who play match in aeroplane mode, and when they cancel airplane mode they are asked to "Confirm Game Switch to a guest account". more of an inconvenience as even if they win, they lose after reset...