Forum Discussion

2 years ago

Solved

Gifted LSB Not Delivered, Payment Taken

Hi, When the LSB gift bundles first came out around Feb 21, I purchased one as a gift to a guildmate. However, despite the transaction completing, the guildmate never received the bundle. I raised a...

EA_Lanna
2 years ago
Hi @Inphinitfx,

I've been looking into what can be done but there's nothing from our side, sadly. The support team would need to look into this. I've sent in a report to flag this behaviour on the support side of things so I'm hoping that helps with how advisors assist with this. Could you try it again?

- EA_Lanna

Inphinitfx

2 years ago

Bumping to hopefully get some feedback, still nothing further from in-game support either ☹️

EA_Lanna

Community Manager

2 years ago

Hi @Inphinitfx,

I've been looking into what can be done but there's nothing from our side, sadly. The support team would need to look into this. I've sent in a report to flag this behaviour on the support side of things so I'm hoping that helps with how advisors assist with this. Could you try it again?

- EA_Lanna