Jesse, thanks for the post, my issue with this post though is that all you said is you're making changes to mods; I get not wanting to state specifics but you could state specifically what all you are looking into.
Potency / tenacity changes were made today, can you address the outrage there?
Cost changes were made that were considerably different than what nraj set as an expectation.
We weren't told new mods would drop in raids, why not?
Our toons that we paid money to get are useless because of some of these changes and we feel bamboozled.... Can u address whether you're looking into this?
While the "mods update" caused the issue our outrage isn't just mods and all you really said is exactly what nraj said yesterday.
I can't speak for everyone but our guild is quite upset.