Jesse, I understand you needing to put out your post and agree that bashing you guys doesn't help but its how we feel and with the drip feed of communication, lack of thorough testing, limited foresight into how changes impact the game and saying 'Do Not...' in your sentences you will just anger players even more. My guild hasn't lost anyone yet but I can tell you the amount of angry swearing players is worrying.
Why rush out changes so dramatic as mods without knowing the impact? I have 40 5 dot mods and 2 6 dot mods (through raid), l farmed them before the drop rate was cut, others in my server shard who I regularly fought for top 10 dont and they have dropped outside of 50 and have no hope of going up without spending considerable amounts of money over what they do now. Is this fair? Fair is giving everyone a shot at the same pot at the same time in a gradual controlled way. Allowing players to upgrade 5 dot mods to 15 and the next day doubling the price is not fair in any way. Upping the GW credits by a few thousand and giving some Chewie shards is not a way to fix the issues. Oh did you change the potency of potency or change the raid in a way where a QGJ with potency of 240%+ cannot hit his basic at all? I read the notes and it says the scaling has changed, but this is not true or there is some other mechanic at work where a T7 rancor resists every turn meter down hit.
I dont have a solution to your problems but please improve your communication and give us players a stable, enjoyable game where we want to spend and keep playing. We are not kids, please dont treat us like them.