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7ul179ok3vtl's avatar
8 hours ago
Solved

My account has been blocked. How can I regain access?

Account access is blocked, no violation history. Support sends me to LucifersDaddy, but I can't contact him. What should I do? I don't want to lose 10 years of gaming.

  • Hi 7ul179ok3vtl​

    I'm sorry, we won't know through the EA Forums why your account might be banned. And I'm sorry the support team recommended going through LucifersDaddy. The appeal process for SWGOH used to be to connect with LucifersDaddy, but that's changed since. 

    The way to appeal a ban or suspension now for SWGOH is to send in a ban appeal by filling out this form: https://forms.gle/BdaiA13JqiaZGDPbA

    We have a guide that shares information on how to get help with bans and suspensions in SWGOH too for more information: 

     

    - EA_Lanna

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    8 hours ago

    Hi 7ul179ok3vtl​

    I'm sorry, we won't know through the EA Forums why your account might be banned. And I'm sorry the support team recommended going through LucifersDaddy. The appeal process for SWGOH used to be to connect with LucifersDaddy, but that's changed since. 

    The way to appeal a ban or suspension now for SWGOH is to send in a ban appeal by filling out this form: https://forms.gle/BdaiA13JqiaZGDPbA

    We have a guide that shares information on how to get help with bans and suspensions in SWGOH too for more information: 

     

    - EA_Lanna

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