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People say that CG never listens. The truth is that they do. I'm not willing to say yet that Conquest is fixed because they could still revert back to the old ways, but have you noticed that the last 2 cycles they cut down on the grind? They did, and substantially so.
There's a thread up making an intelligent critique of the current (perceived) direction of the game. Why not head over and detail what you like and don't like -- or better yet, wait until a week after the release of the new title update and then detail what you like and don't like.
I guarantee that after the update there will still be things to dislike, but it sure seems at first glance that the update is going to contain a lot of positive things people have been asking for for quite some time.
Does it take too long for CG to address player concerns? From my perspective, yes. But I've never coded a game nor have I ever been a manager at a game company. I just tell CG the things I don't like, and try to give reasons for my critique so that they don't think this is just one idiosyncratic user but can come to agree that something really is a problem for the community as a whole. Eventually most of it gets addressed.
I get that "eventually" is a small peg on which to hang one's hope for a lot of people, but if you can't be patient, SWGOH is not the game for you.
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