The adding of new characters is their answer to our complaints. Instead of fixing the problem they're making it worse. Like on purpose, it's the core of their business plan. They want us to be angry, they want overpowered and unbalanced toons, they want us to have major deficits in gear, credits, and ability mats, making the game borderline unplayable. And then they want to rub it in, by giving us useless rewards for end-game content. All of this is by design and WAI.