The rancor sim function is broken. My guild has 35 7* Han Solo which is the requirement to sim the rancor. No we’re the game only states we have 34. It is not counting all our members. I have use the DSA discord bot to count the number of players that have 7* Han. I then when through that list and verified those numbers.So the short of the matter is my entire guild is missing out on rewards because the game is messed up and cannot count to 35. What I did. I filed a report with EA. I have to say this was the biggest joke ever. I had to email them over 12 times Over several days. Just to receive this response “Please post your concern on our game forums for better visibility of your issue among the gaming community and developers. Here's the SWGOH game forum link where you can post your concern and feedback.:https://forums.galaxy-of-heroes.starwars.ea.com/. Please accept the 500 crystals as the compensation for the inconvenience caused due to this issue.”Great! I received under $5 worth of crystals. However this did not fix the problem. I then requested for my guild to receive the same compensation that I did as this is a guild wide problem not just an individual problem. EA told me every member of my guild would have to file a REPORT as they do not give out guild wide compensation. They give out game wide competition so why can they not give my guild the same compensation. Sorry this post is so long. I am doing what EA has told me to do and publicly shame them on the forums. So this issue gets resolved. PLEASE IF YOU HAVE ANY WORK AROUND PLEASE POST. Thank you all for your help.

So you got 500 crystals for something that quite literally doesn’t even cause any hassle for you but you don’t think that’s acceptable? Really?

Surely a guild with 35 seven starred Han Solo have enough power to beat the rancor and thus you are missing exactly zero rewards?

"Emguy;c-1924997" wrote:Did you stop to think that the discord bot may not have updated rosters yet?Did you read where I said I went through and personally verified every single member. I am guessing not.

500 Crystal's seems generous for such a mild issue, you still do Rancor just the old way like every other guild did for over 2 years, still get rewards for everyone so nothings really being held back it's just a slight inconvenience of actually having to kill the rancor

"SmoothAsH2O;c-1925019" wrote:"Danubiss;c-1925009" wrote:You can sim it, who really cares. IF IT WAS YOUR GUILD I THINK YOU WOUD CARE. No, I really wouldn’t. I have 4.7m gp and I’ve had han at 7* for years. I also receive the worst gear possible from the rancor raid no matter how it’s completed. So, no, I really wouldn’t care.

Rancor sim broken | EA Forums

USAFmedic129
6 years ago
Until you can sim it, you’ll have to set a join timer so everyone can zero damage and let one guy who does not have the title solo it. Sucks but there’s no other option. At least everyone gets a title and rewards this way.
SmoothasH2O
6 years ago
"Danubiss;c-1924995" wrote:
So you got 500 crystals for something that quite literally doesn’t even cause any hassle for you but you don’t think that’s acceptable? Really?

No I do not think that is acceptable. The 500 crystals I have received which no other members of my guild have received yet. Do not cover the loss of gear and player shards.

So far we have had 6 rancor battles that we have not been able to sim. And we just launched number 7 today. You do the math on the amount of gear lost if you place below the 10th spot.
danubiss91
6 years ago
"SmoothAsH2O;c-1925006" wrote:
"Danubiss;c-1924995" wrote:
So you got 500 crystals for something that quite literally doesn’t even cause any hassle for you but you don’t think that’s acceptable? Really?

No I do not think that is acceptable. The 500 crystals I have received which no other members of my guild have received yet. Do not cover the loss of gear and player shards.

So far we have had 6 rancor battles that we have not been able to sim. And we just launched number 7 today. You do the math on the amount of gear lost if you place below the 10th spot.

Do the math? On gear that you’re not guaranteed to get in the first place? You could have received gear that you’ve already got 2000 of for each or those 6 rancor raids. You’re not losing anything. You got 500 credits for something that doesn’t inconvenience you in any way shape or form. You can sim it, who really cares.
danubiss91
6 years ago
"Danubiss;c-1925009" wrote:
"SmoothAsH2O;c-1925006" wrote:
"Danubiss;c-1924995" wrote:
So you got 500 crystals for something that quite literally doesn’t even cause any hassle for you but you don’t think that’s acceptable? Really?

No I do not think that is acceptable. The 500 crystals I have received which no other members of my guild have received yet. Do not cover the loss of gear and player shards.

So far we have had 6 rancor battles that we have not been able to sim. And we just launched number 7 today. You do the math on the amount of gear lost if you place below the 10th spot.

Not to mention the fact that auto-ing the raid takes a total of 5 minutes.
SmoothasH2O
6 years ago
"Danubiss;c-1925009" wrote:
"SmoothAsH2O;c-1925006" wrote:
"Danubiss;c-1924995" wrote:
So you got 500 crystals for something that quite literally doesn’t even cause any hassle for you but you don’t think that’s acceptable? Really?

No I do not think that is acceptable. The 500 crystals I have received which no other members of my guild have received yet. Do not cover the loss of gear and player shards.

So far we have had 6 rancor battles that we have not been able to sim. And we just launched number 7 today. You do the math on the amount of gear lost if you place below the 10th spot.

Do the math? On gear that you’re not guaranteed to get in the first place? You could have received gear that you’ve already got 2000 of for each or those 6 rancor raids. You’re not losing anything. You got 500 credits for something that doesn’t inconvenience you in any way shape or form. You can sim it, who really cares.

Lets see the gear I would have received for simming the rancor would have been a higher class of gear. So I am missing out on that.

Also lets do more math.

10 Han Solo shards is equal to 150 shard shop coins. Then you multiply that by the 6 raids that is a total of 900 shard shop coins. I normally come in in the 20th+ spot to let lower members gain more shards to upgrade their chars. So over the las 6 battle I have received maybe 12 shards so that would equal to 180 shard shop coins. So that means I have missed 720 shard shop coins. Which is equal to 8 gear shards that are required to get to a player to gear lvl 13 or even worse if you want to look at a gear everyone need the MK5 Stung gun which is priced at 180 for 6 shards. Which means if you do the math I could have bought 4 of those from the 720 I have lost. For a total of 24 MK5 Stun guns.

How is that not loosing anything?
SmoothasH2O
6 years ago
"Danubiss;c-1925009" wrote:
You can sim it, who really cares.

IF IT WAS YOUR GUILD I THINK YOU WOUD CARE.
SmoothasH2O
6 years ago
"evoluza;c-1925021" wrote:
"SmoothAsH2O;c-1925006" wrote:
"Danubiss;c-1924995" wrote:
So you got 500 crystals for something that quite literally doesn’t even cause any hassle for you but you don’t think that’s acceptable? Really?

No I do not think that is acceptable. The 500 crystals I have received which no other members of my guild have received yet. Do not cover the loss of gear and player shards.

So far we have had 6 rancor battles that we have not been able to sim. And we just launched number 7 today. You do the math on the amount of gear lost if you place below the 10th spot.

Exploiting the customer service is unacceptable!
Play manually, there is no lose...

I am not exploiting customers service. I did not ask for 500 crystals they gave that to me as Huss money.

All I asked for was to have them fix the glitch or have them contact the people who can. And to have them contact me back.

However all they said was to make a post here.

I could care less about the 500 crystals.
Sarahw45
New Spectator
6 years ago
you are more likely to get rubbish gear from the raid - if you sim it anyway, you don't get top 10 gear from simming it, so you are more likely, like we did in the last rancor sim to get 25 pieces MK 5 CEC Fusion Furnace Salvage.

So just do the raid manually and get better rewards in general, across your guild. - sure you won't get the 10 Solo shards but they are practically worthless - 10 shards pretty much gets you nothing.
Sarahw45
New Spectator
6 years ago
25 mk5 furnace salvage is never ever a god send, unless you are starting out in the game, and then you shouldn't be simming the rancor raid anyway. - never ever had a decent reward from the simming of the rancor raid and have been doing it since the raid sim was available - and just get the 10 pointless shards.
SmoothasH2O
6 years ago
"DarjeloSalas;c-1925030" wrote:
"NS4Life1979;c-1925027" wrote:
you are more likely to get rubbish gear from the raid - if you sim it anyway, you don't get top 10 gear from simming it, so you are more likely, like we did in the last rancor sim to get 25 pieces MK 5 CEC Fusion Furnace Salvage.

So just do the raid manually and get better rewards in general, across your guild. - sure you won't get the 10 Solo shards but they are practically worthless - 10 shards pretty much gets you nothing.

That sounds like a sweeping generalisation based on scant data.

And depending on where you are in the game, 25 mk5 furnace salvage can be a godsend.

We regularly get great rewards from the sim. We sometimes get poor rewards. Over the piece there is no competition for which provides the better rewards. Sim rewards win hands down.

Also I have 15 players that do not have 7* han. And for them getting 10 shards every time the raid is done means even if they were at zero shards it would take 33 raid sims to get a 7* han. And we run 3 rancor raids a week which would mean a player could get a 7* han in 11 weeks. Which means a player from 0 shards can get han in under 3 months. And for a new player that is a god send.