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EA_Lanna
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2 years ago

Re: LS Bundle failed

Hi @2f318084503b3af0

Thanks for your report. You're not alone, there is a bug happening with purchasing the LS Bundle, but we are looking into it! See here for more [Updated] Investigation - Unable to Purchase Light Speed Bundles

In that announcement I just linked, there is a workaround suggestion shared. I'll pop it below:  


CG_Tusken_Meathead wrote:

This is still being investigated.
There is a work around that works for some people, but we are still looking into a fix.

  1. Start up game and buy pack
  2. Select Remove Pending Purchases
  3. Close game (do NOT attempt to buy the pack now)
  4. Wait 1ish minutes (bundle should disappear from the shop if you close the game and will reappear after 10ish minutes)
  5. Open game and you can now purchase the pack

I spotted a few bug reports on this on our bug boards also so if the workaround doesn't work for you, pop into one of those bug reports so you can follow for updates. For example: Unable to purchase lightspeed bundle, due to gift.

- EA_Lanna

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