Re: Welcome to the STAR WARS™: Galaxy of Heroes Boards on Answers HQ!
Our Three Boards & How to Use Them
...TL/DR
We're all busy these days. If you want a quick breakdown of each section, here it is:
- Game Information Board: Feedback and gameplay guides/questions
- Technical Issues Board: Troubleshooting advice
- Bug Reports Board: Flag potential bugs
NOTE!! If you are having issues related to account information / purchases / missing content, please create a Help Ticket to contact the Support team asap. This EA Help article will talk you through those steps. 🙂
Game Information
The Game Information board is a space where players can discuss the game, ask the community gameplay questions and create gameplay guides. This section can also be used for game feedback and to share your ideas on what you'd like to see in the game.
Technical Issues
This board is for troubleshooting your issues. If you're having issues with your game not running properly, crashing or are unable to log in, take a look to Technical issues board.
- Your first stop when things aren't working is to read the Star Wars Galaxy of Heroes Basic Troubleshooting Guide.
- Before creating a thread it's important to check the board for existing threads on your issue that you can join. If not, Ask a Question here.
- As said above, Answers HQ is a global community where players help players. Fellow players will jump in and try to help you get back into the game. Don't forget to give them some XP if their post was helpful or answered your question. :eahigh_file:
Bug Reports
If troubleshooting isn't having any effect, you're game is up-to-date and your device meets minimum requirements, then you may have a Bug on your hands.
If you think it's a game bug, check out the Bug Report Boards. You may find an existing thread has already reported your issue which you can join in on but if not Create a Bug Report here. Bug reports help us to compile information, better track bugs and communicate any updates to the community so we'd encourage reporting on bugs and selecting "Me Too".