The people at CG who are concerned about this aren't allowed to fix it. The leadership are only concerned about increasing the amount of revenue that players spend on the game. That's why they're working so hard to bring in new players and ignore older players who have been here for years. Higher GP roster players aren't spending as much because we don't need to. At the same time, CG is focusing their priority on new players and getting new players to spend and build their accounts up. DCs are garbage for everyone, but the hope is new players will spend. Packs are increasingly becoming expensive garbage, but new players don't know any better. Most packs are useless to 14-15 mil GP+ accounts.
Relic Delta helps motivate newer players to build and increase their roster, meaning spend money on it. Like Darth Vader motivating men on the death star to get it operational.
Gamers aren't running CG anymore, an AI-bot is.