Forum Discussion

Rimllar's avatar
Rimllar
3 years ago

Serious Customer Support problems - CG needs to escalate this

So CG makes a change that leads to unintended Crystal purchases. Like many, I took a screen shot and raised a Customer Support ticket as soon as I could.... ... spent a long time with Cust Support ...
DiggyandBoo's avatar
DiggyandBoo
3 years ago
I’ve had the same problem. I clicked on the link and gave them my info. They asked me for my Xbox or origin ID. I gave them even more info and then they asked for a in game ticket. So I made 3 (I have 3 accounts). They then asked me for my email and my Xbox ID. I’m just going in circles at this point. I sent them one last email with all my tickets ally codes player ids. I’m guessing at this point I’m not getting my crystals back

About SWGOH General Discussion

Discuss and share your feedback on Star Wars: Galaxy of Heroes with fellow players.78,492 PostsLatest Activity: 8 minutes ago