Server Maintenance?

It is worth mentioning that there are other areas of the game impacted beyond GAC; at a minimum fleet arena and GL tickets are also affected.

We also have no idea how long this issue will last, so some people waiting to do GAC attacks may run the risk of being unable to do so if a fix comes late tomorrow.

Broad compensation is really best here as the inconvenience is broad in scope.

"BeralCator;c-2325898" wrote:
It is worth mentioning that there are other areas of the game impacted beyond GAC; at a minimum fleet arena and GL tickets are also affected.

We also have no idea how long this issue will last, so some people waiting to do GAC attacks may run the risk of being unable to do so if a fix comes late tomorrow.

Broad compensation is really best here as the inconvenience is broad in scope.

All very true. First time it happened to me (server maintenance restart) was while in the shop…so didn’t hurt much. 2nd time was just random non-essential time. 3rd and 4th time where just after loading squads into a GAC battle (those hurt cause was loss of battle and inserted squads).5th time was after loading a fleet into ship arena. And I could not afford to wait to run GAC, I play on 7 accounts that are in GAC, and work tomorrow. Was no way for me to wait, had to get them done or never would have been able to.

I’m not sure if the 2 server maintenance crashes during GAC cost me the round or not as I was still able to clean it up, but both where in championship rounds where winning is kinda important to me, lol. I don’t think anything will be done until east coast morning time when they get back to their 1 computer, but fwiw I have not had another crash since around 8pm EST

"Shaddess;c-2325819" wrote:
They won’t do anything for you.

That's not true. They occasionally put Crystal's in your inbox saying ,"Sorry for the inconvenience. " There is a high likelihood they will for this.

"Warrior_TI;c-2325849" wrote:
Don't play GAC right now.... UNANNOUNCED server maintenance. No in game notice or forum post @ea_capitalgames ... shame on you. Everyone playing GAC just lost a battle without ever playing AND we lose the team... we can't afford that in a crystal dependant mode.

What I don't understand is why it only effected 1 of my battles.

"Mephisto_style;c-2325903" wrote:

"Warrior_TI;c-2325849" wrote:
Don't play GAC right now.... UNANNOUNCED server maintenance. No in game notice or forum post @ea_capitalgames ... shame on you. Everyone playing GAC just lost a battle without ever playing AND we lose the team... we can't afford that in a crystal dependant mode.

What I don't understand is why it only effected 1 of my battles.

The servers can handle losing contact with the client, we know this because we have used airplane mode forever for TW and Pit in its old form. What is likely happening is they have a faulty server in the farm which is cycling through restarts. So you start a battle and the server resets (can happen right when you hit battle) for whatever reason and then when the client tries to contact it again, it’s not up so the process fails and the have no recovery mechanism for this.

So it may only happen in 1 out of 5 battles.

are people still experiencing this error? Or has it been resolved

Conquest starts in 13 hours. The game breaks. Coincidence? Time to call in Inspector Gadget.

It would be nice to at least get a dev statement. It’s the Sunday after a major international holiday but an empty one liner is better than 7 hours of silence.

"InnocuousBoatMotor;c-2325917" wrote:
Conquest starts in 13 hours. The game breaks. Coincidence? Time to call in Inspector Gadget.

It would be nice to at least get a dev statement. It’s the Sunday after a major international holiday but an empty one liner is better than 7 hours of silence.

Not gonna happen, sorry abt it. That is their way of communicating

The issue is down to lazy coding. When you enter a match, the information stored about that match is kept client side. Once you get a victory or defeat message, this is sent back to the server side of the game to update it. If you get the error message before then, it counts as a loss because you started the match but never finished it.

"Wookieebush;c-2325933" wrote:

"BobaFettish86;c-2325928" wrote:
The issue is down to lazy coding.

I don’t know why people keep saying things like this as if it’s an insult to the devs. This game isn’t a point of pride for them. They don’t develop this game because they want to create an enjoyable, memorable experience. They are told to do as little as possible to make the most money. This game is designed to make people pay with as little effort and expense from the company. It’s like telling a phone scammer he is scum. He doesn’t care what you think, he is paid to take everything he can from people fool enough to give it to him.

Wrong.

Some people actually take pride in their work.