Shambles

I would not rush to actually blame the devs themselves as it seems it is more of EA Management.  Management was pushing poor AI technology on the games and there was a buyout at the same time. 

There are a lot of articles about the subject of bad AI decisions, from implementation, to renderings, game play coding and other major issues.  Which would also explain the sad state of auto bans because someone performs well and has RNGesus on their side with level 65 toons making it to tier 7 or 8 on blind luck.  Humans have to fix all that mess and it looks like EA/CG was trying to cut some fat off the bacon and allow AI to do human jobs.  

I bet if you ask Grock or CHatBot to create a game based on Star Wars that would seem engaging and fun and rely heavily on rewards for players who spend, you get the 10th Annvy mode.  No actual human would think Coliseum was game changing fun for players to do for 3 months excpet an exec who has no concept of their player base.  I don't mind one bit how the new marquees are released and avoiding all the kyrotech and gearing, I just don't find the boss mode engaging or fun.