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Iy4oy4s
4 years agoSeasoned Newcomer
"Sebek;c-2271584" wrote:"m0rality;c-2271569" wrote:
This is Caden Skywalker from the Planet Coruscant server. I would like to politely recommend that you start a closed forum on Player Experience. I have played the game since day one and championed both the game and player success in the community. At times that is hard to do. I want to point out a couple of examples that show a clear need for the development/product management team to get outside input before introducing some new features. You don’t have to be explicit with feature details, but you could seek general feedback on player experience BEFORE you make changes:
#1 - Original CPIT
Please take this comment as an example. It isn’t intended to level criticism. If someone asked you whether or not you would play a game that required the following, would you play it? I think that the answer would be no. Any level of focus group with the generic questions below would have let you know that you were headed in the wrong direction
- Careful coordination on attack times around the globe and potentially waiting for hours
- Sitting with your phone on airplane mode for potentially hours (and unusable) when you are waiting to finish your attack
- Using 2 devices at once because you cannot communicate due to your phone being on airplane mode
- Requiring you to use spreadsheets (given that some players are not spreadsheet savvy)
- Experiencing failure and frustration of one of your guild mates accidentally posted damage (given that there is no feature in the game to hold damage)
#2 - The Stand Your Ground Change in LSTB
- Several officers in our guild literally spent 40 hours or more on KAM Mission live streams. All of a sudden something changed and we were scrambling to figure it out as we lost shards that night. Again, any level of player focus group would have told you that it was a bad idea introduce a change during TB exactly when people were running the mission. You provided a different player experience before the update and after with no notice of how the mission would change. This becomes extremely frustrating.
It is important that you guys course correct on this behavior (and product quality…which is a different topic). Seek player input! It is why so many players get fed up and quit. It shrinks the community, your revenues, and the enjoyment of players that are dedicated to the game.
For the #2, it was a bug, which is quite normal for a game
We used to get some crystals and some CWC shards as an inconvenience…those days are long gone sadly. I’ve lost crystal due to the unending loyalty bug that’s been in the game for two years now…I guess they want us to think it’s a feature at this point.
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