Support Ticket
So after 2 weeks of back and forth with the actual swgoh support team in their "Chat" of 1 response every 3 days.
And the EA support chat, and then an EA email cause I couldnt chat anymore.
its boiled down too. The forums is where I actually need to make a support ticket to get assistance, because the actual support teams dont have any actual tools they just have copy paste scripts.
So im here. I know how stupid it sounds, but im beyond fed up and hoping for ANYTHING.
2 weeks ago, the first day quiggold dripped, I tried to buy the 30 dollar pack. The purchase completed, but i never got the email, the money was NOT taken out, but the pack went away. Its stuck as a pending transaction. this transaction was made on the WEBSTORE. All support seems to tell me, is that i need to give proof of a transaction for them to refund, (I cant, cause no money was ever taken, no email ever sent) or i need to "restore purchases" which 1. ive done like 100 times now. and 2. It wasnt made on the appstore, so restoring purchases would make no difference, because thats not an option on the pc version, where the webstore interacts with....
Im at a point where I really would just appreciate the 7 star quiggold. Ill accept the lost of all the additional signal data, and gear and omicrons and all that....
Just give me the 7 star quiggold please. 2 weeks of doing nothing useful but providing my email, player id, restoring purchases, repeating this over and over and over for 2 weeks should earn at least that much... Please.
The picture is for anyone that doesnt believe me.... the EA support team, legit told me to come make a ticket on this forum.... a discussion forum....
