What are CG's Goals?

"Miffed;c-1592594" wrote:
Who said the STR is universally hated? I hear this as a sense of entitlement where everyone thinks they should be handed equal rewards.

Any game where long term development is a factor isn't going to allow for that.

The STR is incredibly well designed content. It has some depth and complexity, while allowing for some pretty creative teams.

Just because something is hard doesn't make it hated or ****. No everyone belongs at the top of their arena shard.

I'd flip it around and ask what the player's goals are. This game gives you the choice. If you expect to be able to rank 1 in arena every day, and get the top rewards from the games hardest content - you'll need to plan and spend accordingly. Otherwise find a way to maximize your full potential and be happy with the progress that affords you. Neither of those things are something you're entitled to. CG's is giving you that choice.

This game isn't perfect, and I've yet to find one that is - but there is sure a lot to enjoy and fun to be had.

Again, I am glad your experience has been positive. I would reference the sith raid feedback thread for perspective about how the general community feels about raid. There are about a thousand posts or so, feel free to tally positive and negative feelings. Let us know what that looks like.

"LinkDonnovan;c-1592617" wrote:

"Miffed;c-1592594" wrote:
Who said the STR is universally hated? I hear this as a sense of entitlement where everyone thinks they should be handed equal rewards.

Any game where long term development is a factor isn't going to allow for that.

The STR is incredibly well designed content. It has some depth and complexity, while allowing for some pretty creative teams.

Just because something is hard doesn't make it hated or ****. No everyone belongs at the top of their arena shard.

I'd flip it around and ask what the player's goals are. This game gives you the choice. If you expect to be able to rank 1 in arena every day, and get the top rewards from the games hardest content - you'll need to plan and spend accordingly. Otherwise find a way to maximize your full potential and be happy with the progress that affords you. Neither of those things are something you're entitled to. CG's is giving you that choice.

This game isn't perfect, and I've yet to find one that is - but there is sure a lot to enjoy and fun to be had.

Again, I am glad your experience has been positive. I would reference the sith raid feedback thread for perspective about how the general community feels about raid. There are about a thousand posts or so, feel free to tally positive and negative feelings. Let us know what that looks like.

If you think forum post are a true measure of community sentiment, we would first need to debate that point.

Who's more likely to run to the forums? The person who is struggling or unhappy with the rewards, or the person who's just having fun and getting on with the game?

Your statement implies that the forums serve as a complete measure of that sentiment. That's like saying, most people who call a service department have problems. Of course they do, but that doesn't mean they speak for the massive population of people who never read or post on these forums.

I'd love to hear what people's goals and expectations are from this game. What are yours?

The bottom line, always.

I don't begrudge them making money.

The fact they are cutting off their nose to spite their face is the problem.

"Miffed;c-1592594" wrote:
Who said the STR is universally hated? I hear this as a scene of entitlement where everyone thinks they should be handed equal rewards

The STR is incredibly well designed content. It has some depth and complexity, while allowing for some pretty creative teams.

An large majority of people hate it. Check out the feedback thread: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/169517/sith-triumvirate-raid-feedback-thread/p1. Longtime spenders have quit the game and huge guilds have broken up because of how terrible the Sith raid is. If you enjoy it, good for you, but right now the Sith raid is considered one of, if not the most hated part of this game. There’s maybe 10 good teams, and almost everyone complains about the rewards. I’m still holding out hope that they’ll do something about it.

And to answer to OP’s question, I think right now it should be to fix the Sith raid, though they’ve stated that they like how it is and don’t plan to change it.

"DaPowerfulJedi;c-1592626" wrote:

"Miffed;c-1592594" wrote:
Who said the STR is universally hated? I hear this as a scene of entitlement where everyone thinks they should be handed equal rewards

The STR is incredibly well designed content. It has some depth and complexity, while allowing for some pretty creative teams.

An large majority of people hate it. Check out the feedback thread: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/169517/sith-triumvirate-raid-feedback-thread/p1. Longtime spenders have quit the game and huge guilds have broken up because of how terrible the Sith raid is. If you enjoy it, good for you, but right now the Sith raid is considered one of, if not the most hated part of this game. There’s maybe 10 good teams, and almost everyone complains about the rewards. I’m still holding out hope that they’ll do something about it.

And to answer to OP’s question, I think right now it should be to fix the Sith raid, though they’ve stated that they like how it is and don’t plan to change it.

Hey, if it's on the forums it must be the gospel truth.

"Miffed;c-1592623" wrote:

"LinkDonnovan;c-1592617" wrote:

"Miffed;c-1592594" wrote:
Who said the STR is universally hated? I hear this as a sense of entitlement where everyone thinks they should be handed equal rewards.

Any game where long term development is a factor isn't going to allow for that.

The STR is incredibly well designed content. It has some depth and complexity, while allowing for some pretty creative teams.

Just because something is hard doesn't make it hated or ****. No everyone belongs at the top of their arena shard.

I'd flip it around and ask what the player's goals are. This game gives you the choice. If you expect to be able to rank 1 in arena every day, and get the top rewards from the games hardest content - you'll need to plan and spend accordingly. Otherwise find a way to maximize your full potential and be happy with the progress that affords you. Neither of those things are something you're entitled to. CG's is giving you that choice.

This game isn't perfect, and I've yet to find one that is - but there is sure a lot to enjoy and fun to be had.

Again, I am glad your experience has been positive. I would reference the sith raid feedback thread for perspective about how the general community feels about raid. There are about a thousand posts or so, feel free to tally positive and negative feelings. Let us know what that looks like.

If you think forum post are a true measure of community sentiment, we would first need to debate that point.

Who's more likely to run to the forums? The person who is struggling or unhappy with the rewards, or the person who's just having fun and getting on with the game?

Your statement implies that the forums serve as a complete measure of that sentiment. That's like saying, most people who call a service department have problems. Of course they do, but that doesn't mean they speak for the massive population of people who never read or post on these forums.

I'd love to hear what people's goals and expectations are from this game. What are yours?

I have just 1 goal, to have fun. ; ) I personally feel the game is at a low point right now, I dont think my feeling is unique.

But to answer your previous question regarding who is likely to post. The topic was created by the community manager, seeking feedback from this specific group, with a specific set of questions. That feedback, especially in the begging was given very constructively. I think its fair to say that feedback was not acted on, or engaged in any way shape or form. I can only think of 1 reason to seek such structured feedback, and that is to improve that piece of content. I am honestly not trying to troll, but every STR feedbackthread I can find on any forum, in any venue shows your experience to be in the vast minority.

OP the questions are valid. The snarky entitled comments are invalid imo. Str is very hard and requires lots of effort and investment and is very worth it. Guilds group like minded individuals which to me is fine. The option is with the user to stay or leave.

The raid is not meant for a few people that try and a bunch of others who don’t try the bare minimum to carry their weight. I am irked each time a player complains about the output of the rewards of the str without investing into the teams or dedicating the time to practice as when compared another player who has put in the work and is getting rewarded for their effort.

Ships 2.0 is a failure? By what measure, what standard? It opened up the playing field for other ships and team comps. It introduced fleet battles. It’s more interesting with the reinforcement abilities. What exactly did you want from ships 2.0?

The problem I see is that the balance between fun and spending money has shifted more towards the side of money, and has been continuing to shift. The shift towards even more RNG is my biggest problem with this. More RNG means people lose arena and ship arena battles more often resulting in more refreshes with crystals across the arena shards. I see this mostly with the ship update. I felt ships did need a rework, and what they claimed they wanted to do with ships was good, but the execution of it (intentional or not) just resulted in more RNG causing people to lose more on offense when they should win the battle. Turn meter manipulators like Reaper, and Tie Fighter Pilot don't work so well now on offense, and are very frustrating.

Arena I don't have much issue now as I am one of the few Traya users so far in my shard. There is a lot of RNG in arena right now, particularly with Rex lead, and Palpatine teams though, and this results in a lot of frustration. The coin flip thread demonstrates this.

The Sith Raid I am beginning to enjoy more lately as my teams have gotten stronger so bad RNG that forces restarting has gone down more, although there is still frustration, particularly with phase 3. I have noticed participation in my guild has gone down with this raid, and I attribute it to RNG forcing restarts to being so frustrating. Some people in my guild quit the game shortly after the release as it was so exhausting the first few times running heroic sith.

The reward structure of the Sith raid are a disaster judging by the feedback I have seen here, particularly for players outside the top 10 for heroic Sith, and for lower sith tiers, particularly for the insane health of the raid making it last so long. I was happy to see the rewards change was initially reversed so that CG could spend more time coming up with a solution that the community appreciated more, but I don't feel like that was achieved. Players outside top 10 are getting pretty disgruntled. Even players outside top 10 are having to put in a lot of effort into the raid putting up big numbers so deserve better rewards.

I hope this shift can be reversed more towards fun again, but I don't have a great deal of confidence that it will at this point. The community keeps expressing much frustration with the state of things, and it seems that instead things just keep getting worse instead of better.

You open with saying you're asking an honest question, but it really doesn't feel like one. It's not a complicated matter. Every business has a common goal of maximizing shareholder value. In the instance of a mobile game, they need a player base that is engaged, growing, and willing to spend money at current or greater levels. To accomplish that, the game needs to appeal to them. You point to new content and act as though your own experience, or the opinion shared on the forums, acts as a proxy for the larger player base. That is categorically untrue. Coming from the tech world, I can promise you they're using quantifiable data and surveys (I've received 2 since I started playing), to gauge the game's health. If it was in trouble, they would have hit the panic button and revamped whatever was causing the monetary drought.

From the interviews I've heard / watched, I can tell the team over there are interested in providing high quality gameplay and are Star Wars fans (personal opinion, to each their own). No game is going to be perfect or meet everyone's expectations, and takes a long time to develop, but my thoughts on those you've listed are as follows:

1) HSTR is amazing. STR is a grind and I think needs to be adjusted. My guild went from T5 to HSTR because T6 was just annoying.
2) Communication could and should be better. It's getting better. I don't think they'll meet everyone's expectations here either just by nature of us all having differing views and emotional attachment to the game.
3) Ships was annoying to relearn and I was frustrated that a lot of the work I put into specific ships/toons now has them sidelined and I have to do it all over again. I'm finally starting to get the hang of it again and having fun. Ships PvE is fantastic. Good gear. Great first time rewards. Amazing design and artistry.
4) I stayed with my guild. Some people left. We made it to HSTR. Every raid is and has been disruptive to guild cohesion. It's just part of the game.

"Jookaa;c-1592648" wrote:
OP the questions are valid. The snarky entitled comments are invalid imo. Str is very hard and requires lots of effort and investment and is very worth it. Guilds group like minded individuals which to me is fine. The option is with the user to stay or leave.

The raid is not meant for a few people that try and a bunch of others who don’t try the bare minimum to carry their weight. I am irked each time a player complains about the output of the rewards of the str without investing into the teams or dedicating the time to practice as when compared another player who has put in the work and is getting rewarded for their effort.

Ships 2.0 is a failure? By what measure, what standard? It opened up the playing field for other ships and team comps. It introduced fleet battles. It’s more interesting with the reinforcement abilities. What exactly did you want from ships 2.0?

Me specifically, I wanted less RNG, more ships, more cap ships and balanced gameplay.