Nysketchbook
22 days agoSeasoned Newcomer
Accidental Account Deletion - Time Running Out! (Ally Code: 191-262-948)
"Hi CG_Meathead EA_Lanna and the team, I am writing this public post because I'm getting really desperate. I accidentally requested an account deletion about 20 days ago, and my Grace Period is a...
- 19 days ago
Hi Nysketchbook,
Totally get where you're coming from here, but I'm afraid mobile deletion requests are permanent and can't be undone. The in-game message you see when requesting it calls this out:
Our guide 'How to close your mobile game account' also shares this:
Deleting your mobile game account is permanent across all devices. We won’t be able to recover your in-game items or progress in any games linked to the account. It also means you won’t be able to recover your account on a different iOS or Android device.
The account can't be recovered.
Sorry Nysketchbook.
- EA_Lanna
(CM: Edited to update info)