EA Webstore Scam

I just purchased the Gungan LSB from the webstore and upon entering the game it gave me a notification to claim it.

after claiming it I received 5847 Crystals instead of the Gungans stating:

 “there was an issue processing your purchase. We have credited your account as best we could.”

Not only did EA charge me the full amount but their crediting wasn’t even an equivalent value if I bought just raw crystals (which I would never do)

I expect EA to fix this and refund my money immediately as this is completely unprofessional and inappropriate.

Does anyone have any advise on how to get this fixed ASAP as I did not just spend $44 to be given crystals which have essentially no buying power in this game.