Account Recovery Help

Question

I've tried EA support, but they are not helpful.

I had a device disaster and I have lost access to my second account ( I was running it from a second space on my Android phone). It was not backing up, at all.

I thought I knew the email address, but it seems I was wrong.

I paid for many packs using paypal so can confirm transaction details. I can also confirm the credits, ship credits and crystal amounts on the account.

SWGOH.GG Player ID: 139828827

Direct profile link: https://swgoh.gg/p/139828827/

I only just got Kenobi and the Great Mothers on there and I really want to use them again, please can anyone help?

ysm4hm13kp6g · Answer

This has nothing to do with it, but I lost almost all my in-game credits this morning even though I didn't use them. I'm getting no help from EA, it's really shameful, especially since I made several purchases yesterday with PayPal. It's disappointing.

aelzir · Answer

I'm trying again, this time it's been sent by email instead of directing me to the chat client, I think and hope that means it's a different team.

The staff on the chat client are absolutely useless, they have no idea what SWGOH even is.

It's crazy bad service.

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Account Recovery Help

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