When trying to link an account to EA Connect, a guildmate deleted the account. Now, when logging in, he only logs in to the guest account. Tech support writes template replies and does not solve this problem. He has not been able to log in to his account for over a week. Can anyone help him restore it?
Ally Code: 777117278
Community ManagerHello. If the account has been deleted, we most likely can't recover it. Account deletions are normally final. However, we can't help with account related issues over the EA Forums. You would need to contact an advisor again to see if they can help. Cases can be opened by following the instructions here.
The account itself has not been deleted. It is still present in the guild. But when the player tries to log in, he gets to the guest account. And he can't log in to his own.
Community ManagerPlease have them contact an advisor. We're not able to help with account related issues over the EA Forums. Thanks!
