action buttons still dissapearing
Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? tablet
OS Version marshmallow
Ally Code: (Find it here: http://bit.ly/AllyCode ) 837-621-692
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug action buttons dissapeard and the player is stuck in the middle of his action with the hitpoints in the screen it's not the first time but here it is in the grand arena and costs me the victory... and some gamefacts too i loose the match and by the way, i loose the grand arena just because of that it's very frustrating !
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country france
the buttons still dissapeard and the character is stuck with the hitpoints, the comba t dont end, when the countdown go to 0 noting happens, i'm forced to close and restart the appli, so i loose mi fight and the GAC because of that !
i should have won this battle and this GAC easy but now i loos because it cost me my team and ruins all my strategy and effort
i want my rewards !
Hi @SpacemanKeknoby and sorry to hear that.
From your screenshot that looks like a case of a game crash, which is different from the disappearing ability buttons, where everything is still moving (including characters, damage and heal numbers, etc.).
We've checked our internal logs and it appears your Lenovo tablet ran low on memory, resulting potentially in the game crash. Please close any other app running in the background and make sure you have enough space on the tablet to prevent this from happening.
