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JWhatterz's avatar
JWhatterz
Rising Newcomer
2 months ago

BB8 lsb not received

I purchased the bb8 lsb via the web store. However I have not received anything. If I go to purchase it again it states that I have reached the purchase limit. Ally code: 382-186-966. Many thanks 

android
technical issues
  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 months ago

    Your purchase failed after a few minutes. The bundle should be visible to you again. 

    • JWhatterz's avatar
      JWhatterz
      Rising Newcomer
      2 months ago

      The original transaction is still showing as pending. Will this payment still be taken 

      • EA_Gunner's avatar
        EA_Gunner
        Icon for EA QV Team rankEA QV Team
        2 months ago

        No, it won't. You need to cancel the previous transaction (this can be done by changing stores). Afterwards, the pack will become visible again. 

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