Birthdate incorrect

Hi there, When i launched the app (SWGOH) the 1st time i was eager to play and didnt pay much attention to the birthdate field - so i just added a random birthdate. As I do have a verified EA accou...

android

crashing

EA_Aljo
7 months ago
Try submitting a case through the in-game menu. Hit the gear wheel in the upper left and then go to Help.

EA_Aljo

Community Manager

7 months ago

Hi there. You'll need to open a case with an advisor to get your birthdate changed. Instructions for opening cases can be found here.

xsj566tx3sro

New Novice

7 months ago

Thanks for your swift reply. I tried doing that and was told that i need to inquire from inside the game in order for them to do something about it. When i told them that i need it changed in order to log in, they told me "sorry thats the rule".

Any other ideas?

EA_Aljo
Community Manager
7 months ago
Try submitting a case through the in-game menu. Hit the gear wheel in the upper left and then go to Help.

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Birthdate incorrect

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