@GladOS-013 I honestly don't think it's the timeline for a fix that matters here. Having worked in the industry I know that it's impossible to predict when you will have a fix to a complex bug... However that doesn't justify telling your customers nothing at all. Doing so just polarises the community (as you can see on this issue).
The important thing is to set expectations appropriately. For example, to acknowledge a bug and (for majorly impacting ones) say when you might have an update on the matter. An ongoing dialog with both sides working as hard as possible for a swift resolution is the real answer here. I really hope that's all that any of us are asking for here.
Isn't that right
@grumpybear9000 ?
