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Avatany's avatar
Avatany
Seasoned Newcomer
2 months ago
Solved

Cannot log In

Trying to log into SWGOH on Android (OnePlus 10 Pro) I am met with a "You have not logged in in 24 hours" message and to login again. When I do login, it proceeds to do the same error message; and ...
android
  • EA_Aljo's avatar
    EA_Aljo
    2 months ago

    Hello, everyone. This issue has been reported and is currently being investigated. We'll post an update when we have one. Thanks!

    Instructions for a workaround are posted here.

    Edit: Another workaround is to reinstall the Google Play services. Instructions for that are here.

    ***ACCEPTING AS A SOLUTION FOR VISIBILITY PURPOSES ONLY. THIS ISSUE IS NOT RESOLVED***
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 months ago

Hello, everyone. This issue has been reported and is currently being investigated. We'll post an update when we have one. Thanks!

Instructions for a workaround are posted here.

Edit: Another workaround is to reinstall the Google Play services. Instructions for that are here.

***ACCEPTING AS A SOLUTION FOR VISIBILITY PURPOSES ONLY. THIS ISSUE IS NOT RESOLVED***
  • Thorad_690's avatar
    Thorad_690
    New Rookie
    2 months ago

    Any update yet?

  • a3tcmpzw66f8's avatar
    a3tcmpzw66f8
    Rising Novice
    2 months ago

    What is ETA on the fix?

    Link to workaround is broken - if there is a workaround please describe it in this same sticky post marked as a solution for visibility.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 months ago

      Sorry about that. I fixed the link. Thanks for letting me know!

      We don't have an ETA other than as soon as possible. It'll definitely be shorter than being digested in the belly of the Sarlacc 😉

      • S4ndm4n7's avatar
        S4ndm4n7
        Newcomer
        2 months ago

        hello,

        I have not been able to log into my EA account for the past several days. I had to make a new one just to make this reply. is there anyway you can help me????? You guys have the worst troubleshooting when it comes to logging in. every time I try to get anywhere it tells me to log in. if I need to talk to the help button it just shoots me to logging in and is not sending my log in code to my email.

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