Cannot login. Error 3 0

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone
OS Version 16.4.1
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Error code 3.0. I need complete steps on how to solve this issue
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

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I am unable to login to Star Wars Galaxy of heroes because if error code 3.0. I have tried contacting EA support but cannot get past the enter email portion.