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Igrona's avatar
Igrona
3 years ago
Solved

Can't login to webshop when domainname of emailaddress contains a minus-sign

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? all I tried (android, IOS, windows with different browsers) OS Version android ...
bug
  • EA_Gunner's avatar
    EA_Gunner
    3 years ago

    Thank you for the report. We've marked your report for further investigation.

    Workaround for now: Players can log in to ea.com and update their email addresses. Once email is changed, you should be able to log in to the webstore. 

PraetorGOH's avatar
PraetorGOH
3 years ago

This issue still occurs 

meye0855's avatar
meye0855
3 years ago

Did anyone find a solution to this problem? I have been trying lots of things to work around it, but sadly nothing is working. I can't even login to my EA account with the - in the email .I created another one in hopes that I could switch the account to a new email. Please let the thread know if you get a solution to this problem. 

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