Connection errors on iOS
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPhone 11 Pro and iPad 5th Gen
OS Version 15.6 1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 867367149
What type of issue do you have? Network/Connection
How often does the bug occur? Often (50% - 99%)
Summarize your bug After a recent game update I have connection errors on both iPhone and iPad. Game spins often, connection error or out of sync errors. I do not have any internet connection errors or lag with any other apps.
Steps: How can we find the bug ourselves? Check on the latest iOS update and recent game update for any connection errors.
Connection Type Wifi
Please select your region North America
Country United States
Game is very slow to load on both Apple devices since 8-17. Attempted to clear cache, reboot, update iOS, change Wi-Fi connection, reboot Wi-Fi. Often get connection error or out of sync error.
Thank you for your report. Feel free to try the following Basic Troubleshooting Guide. I would also recommend to re-install the game to download all assets.
