Forum Discussion

Thermador0's avatar
6 years ago

Different user name when i log in

Same issue on my phone when I log in it say a different user name from my galaxy Tab.  I'm not Deell jade!! Who is that and why can't I log in with my ally code?  Is there a way to log out that individual out so I can log in from my phone.

My username is Reyleonard ally code 329 392 766

4 Replies

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    6 years ago
    @Thermador0 That looks like one of the generic default names assigned to a new guest account. If it’s an android account, make sure you’ve logged into the Play Store under the same google account as your main account.
  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    6 years ago
    @Thermador0 I’m not super familiar with Android devices, but it seems like you attached a different gmail account t to that phone.

    There should be account management functions in the phone, so you can login to your “correct” gmail account, and then log out of the old one, game should correctly access your account. Downloading it again shouldn’t be necessary.
  • Thermador0's avatar
    Thermador0
    6 years ago

    I'm starting to think when I got this phone from best buy that it was a new phone as I was told cause this has been a problem since day one of me getting this phone.  I've tried everything and nothing so far.

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