EA Help Chat = NOT Helpful
Last Sunday, I experienced a recent purchase issue on the PC app wherein money was taken from my account but the transaction history says Failed (3x). I raised the issue with EA Help right away and s...
Forum Discussion
I feel your pain. I'm having to explain the difference between making a purchase and getting what I purchased versus making a purchase and expecting to get the loyalty rewards points. I've shown screen shots. I've described everything in full detail. And yet, when I get someone new... it's like I have to start all over again only for them to give me some run around answer that's different than the one before.
