Endless loop of Connection Errors
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? IPad & iPhone
OS Version 16.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) Can’t get to it
What type of issue do you have? Network/Connection
How often does the bug occur? Often (50% - 99%)
Summarize your bug For the last few weeks, I frequently get stuck in an endless loop of connection errors when trying to launch the game. It happens at the “checking for updates”. When it happens, it can be like this for hours or days. Sometimes it resolves itself, but it is incredibly frustrating and causing me to miss several events.
Steps: How can we find the bug ourselves? Not sure. It happens for me on both cell data and wifi and on both my iPhone and iPad.
Connection Type Wifi
Please select your region North America
Country USA
This connection error is happening frequently (>75% of the time). It happens randomly, but once it happens it persists for hours or days. I’ve tried the troubleshooting guide, disconnecting Wifi and Cell Data, restarting the device, updating the iOS, clearing web data, and even going in and changing my eA password (as was suggested in one thread). Nothing works. I can’t provide my ally code because I can’t even get into the game.
