Error 9.0 – Account still linked to old Google after unlink
Hello, I am experiencing an issue with my account that I cannot resolve.
My game account is linked to Google Play and also to my EA account. I am trying to access it from a different Google account, but I cannot.
I have already tried:
Confirmed my progress is safe
Linked my EA account
Unlinked Google Play in-game
Cleared cache and data
Reinstalled the game
Tried on another device/emulator
However, I still cannot access my account.
I receive the following errors:
“This account is already linked to a Google account”
Error code 9.0 when trying to import
It seems my account is still linked to the previous Google account on the server side, even after unlinking it in-game.
I have also contacted support multiple times but only received automated responses with no solution.
Player ID: JeQ4ZgMvT3GDla-8-rmapw
Has anyone been able to fix this? Can this be manually unlinked?