Error buying Shadow of the Empire LSB, received crystals

I purchased via EA Web Store (https://store.galaxy-of-heroes.starwars.ea.com/). Bank was charged. However what I received was 3672 crystals instead of the LSB. I want to get the my Shadow of the Empire LSB or refund at least.

Order Number is 1004270230089. My ally code is 415-125-394