Error code 9.0 when trying to reconnect to webstore

Hi InSAne_RouX7​,

Sorry to hear you're running into error code 9.0 when trying to connect to the webstore. Thank you for providing your Ally Code, that's very helpful.

Since you are playing on iOS, this error code 9.0 usually indicates a sync deadlock caused by an interrupted, pending transaction in your App Store history, or an EA Connect authentication mismatch with your Game Center.

Before contacting support, please try these two advanced iOS-specific fixes to resolve the block:

1. Check for Pending App Store Transactions
A stuck or interrupted Apple purchase (even a free claim) will block the webstore's security check and trigger error 9.0.

-Open the App Store app on your iOS device and tap your profile icon at the top right .

-Tap your name/Apple Account, then scroll down to Purchase History.

-Check if there are any transactions marked as Pending. If a transaction is stuck, you may need to update your Apple billing information or contact Apple Support to clear the pending hold.

2. Reconnect via EA Connect in Game
-Refreshing the connection token between Game Center and your EA account often forces the webstore to bypass the error.

-Ensure you are properly signed into Game Center in your iOS system settings.

-Launch SWGOH, tap the gear icon (Settings) in the top-left, select Connect, and tap EA Connect.

-Follow the prompts to log in with your EA Account to refresh the security token.

If the error persists after checking these steps, please contact our support team. You can submit a ticket using our direct webform below, and please make sure to include your Ally Code and mention that you've already checked your Apple pending transactions.

I hope this helps you get back to the webstore soon!