Forum Discussion

retrofiable's avatar
6 years ago
Solved

Error codes 9 and 9.57

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy A50
OS Version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 992134159
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug Bunch of bugs. Network connection errors (usually on wifi but have occurred on mobile as well), frequent game crashing, hanging on squad arena or grand arena wins (no victory screen, just the characters standing there), lost squads when about to start a GA match.
Steps: How can we find the bug ourselves? Play the game? No idea.
Connection Type Wifi
Please select your region North America
Country Canada

  • Error shows up on both mobile and wifi, but usually wifi.
  • Hi @retrofiable and thank you for the report.

    Error code 9 is usually a sign of an unstable or weak internet connection. Make sure your connection is strong and stable when going into important matches, to prevent this from happening.

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