Forum Discussion

DrZeppersTTV's avatar
DrZeppersTTV
Rising Rookie
2 months ago

Game charged me double!

I purchased the $9.99 Jawa bundle, and was charged $19.98 .

How do I get a refund for the overcharge. I had just uninstalled and reinstalled the client. On latest iPhone iOS (iPhone 14).

Any assistance would be greatly appreciated.

Update: it actually  charged me $19.97 


Thank you.

  • By contacting Apple support if you purchased it on iOS. If you bought it on another platform, contact EA Help.

  • I’m trying, it appears to be a weird glitch. I’ve learned a little more now. I use both android and iOS. I bought the conquest pass on my android, got charged, received the pass.

    Next day, bought Jawa bundle on iOS, was charged for the bundle AND the Conquest pass a 2nd time.

    Per EA they only got paid for it once. Trying now to work with google. It’s proving difficult as they supposedly paid for it… and I got it. It appears that it was google trying to charge me twice.