Game crashes after new TU

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Game crash.
OS Version 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 392-687-779
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug In random galactic conquest battles, when starting the battle the screen loads per usual. The loading screen stops buffering and goes completely black a few seconds later. I have to force stop and reboot the game and I lose my GC energy when this happens. Both times I lost conquest energy it was soon after I purchased refreshes for said conquest.
Steps: How can we find the bug ourselves? Participate in galactic conquest(?)
Connection Type Wifi
Please select your region North America
Country United States

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Galactic conquest is difficult enough without game crashes.