Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung S21
OS Version 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 527397474
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Game freezes in multiple parts of the game. GAC, TB, fleet arena, etc. It logs the battle, you lose the characters, and can't replay the battle. The game tries to load, the music still plays, but it is stuck at the loading screen and then finally goes black.
Steps: How can we find the bug ourselves? Play on an S21 for a day.
Connection Type Wifi
Please select your region North America
Country United States
Affecting multiple people in my guild all with s21 phone.