Product: Star Wars: Galaxy of HeroesPlatform:Apple iPadWhat type of device are you experiencing the issue with? iPad ProOS Version iPadOS 14.6Ally Code: (Find it here: http://bit.ly/AllyCode ) 272924632What type of issue do you have? GameplayHow often does the bug occur? Every time (100%)Summarize your bug After today’s update, game crashes constantly after about 20-30 seconds or 1-2 clicks in game. Even after restarting the device and full wifi connection.Steps: How can we find the bug ourselves? Start the game on a similar device?Connection Type WifiPlease select your region EuropeCountryAfter today’s update (June 9), game crashes constantly after about 20-30 seconds or 1-2 clicks in game.Even after restarting the device and with full wifi connection. Game is not playable.Edited so anyone else having the problem might see this - Tried the suggested solution for the Home/Back Button crashes and it worked for me:- Change the in game language (in iPhone/iPad Settings…scrolling down until you get to the swgoh heroes app setting) or iPhone/iPad system language to English or, if your device is already set to English, change Region setting to English (US)- restart the game and wait for the pop up ad for GL Kenobi to appear on the holo table/home screen.- Close the ad & switch back to your usual language settings.

@HeraOrgana I found a workaround for this issue. You have to switch ingame language from local to English. Apparently it’s new ads causing crashes on your Home Screen which promotes gl kenobi

In my case, I noticed that this issue happens all the time when going back to the “home” screen. Crashing every single time.

same issue here. lates iPhone and game crashes everytime you go back to home / start screen.

I have iOS 14.6 on iPhone X and I’m getting crashes when pressing home button.I don’t have any ad-blocker on Safari. So that solution didn’t work for me.Also, I tried uninstalling and re-installing the game. But I’m not getting any solution.I suppose we’ll have to wait for a fix from CG.

I have the same problem with my iPhone 12pro. Every time i want to go back to cantina table from else where, the game crashes!

Game crashes constantly after today’s update on iOS 14.6 (iPad Pro)

58 Replies

Smeagolthevile
5 years ago
Hello, I'm running this on an iphone 6 (I think)
after the last update that came out today or yesterday, whenever I try and launch, it gets to the galayx of heroes splash page and then crashes back to my iphone home screen.
famoraly776
5 years ago
Same issue here with mi iphone 12 pro
Cubana959
5 years ago
@HeraOrgana Same issue with IPhone XR (IOS 14.4)
DarkFurzer
5 years ago
Hello, I'm running the game on iPhone 8 and iPad Pro (12.9 inches, 2nd generation), both with iOS 14.4.2 and the latest game update. It crashes at least once per minute now. It seems to me that it crashes every time when I return to the main menu/screen from a sub menu/screen. So it's nearly unplayable.
Bartman1994
5 years ago
Seems to be a problem with the ios version 🙊 app closes on my iPhone 11 Pro and IPad 6, but some of my guildmates mentioned on there android device they have no problem
DarkFurzer
5 years ago
Same for me with iPhone 8 and iPad Pro 2nd Generation, both with iOS 14.4.2
S0ftrunner
5 years ago
same issue here. lates iPhone and game crashes everytime you go back to home / start screen.
Ferkal
Seasoned Novice
5 years ago
In my case, I noticed that this issue happens all the time when going back to the “home” screen. Crashing every single time.
leeoofer
5 years ago
Product: Star Wars: Galaxy of Heroes
Platform: Apple iPhone
What type of device are you experiencing the issue with? iPhone 11 (MWL72LL/A)
OS Version: iOS 14.5.1
What type of issue do you have? Crashes
How often does the bug occur? Every time (100%)
Summarize your bug: After today’s update, game crashes constantly after about 20-30 seconds of playing or playing arround within UI in game. Even after restarting the device and full wifi connection still happens.
Steps: How can we find the bug ourselves? Play on an Apple device with OS 14.x.x
Connection Type: Wifi
Please select your region: America
Country: Argentina

I just found out that it crashes when you go back to in game main screen, so you can play the game GA, BT, spend energy etc. but it will crash once you go back to the game main screen

So please share these so it can be solved as soon as posible
jaredb03
5 years ago
Disable ad blocker if you have it. It was causing my home button crash on iOS.