Game crashing randomly losing energy
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad Air 2
OS Version 14.4.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 722-643-521
What type of issue do you have? Other
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Game crashing randomly, costing me energy so I had to refresh for energy.
Steps: How can we find the bug ourselves? Not sure since this is a known problem besides playing consistently on the same device.
Connection Type Wifi
Please select your region North America
Country USA
Doesn’t matter what game mode I’m in, the game crashes randomly. This occurred after Conquest was introduced. I’ve never had issues previously. Most recently, this occurred in the Conquest twice, costing me energy so I had to refresh for energy. As soon I hit the button to battle, the game crashes and closes itself. I log back in and the energy was wasted due to the crash. This issue happened in the previous Conquest also.
In addition, the game crashed when I was in the middle of a fleet arena battle and when I’ve hit the battle button so I had to refresh attempts to climb during payout time.
Hi there @swgameplayer and sorry to hear that.
The team are aware of increased rate of crashing. They are working to reduce these over the next several title updates. More information can be seen in the below link:
