Game randomly freezes up during arena battles
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? OnePlus 6T OS Version 9.0 Ally Code: (Find it here: http://bit.ly/AllyCode ) 6...
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No antivirus, but often have apps like Gmail, Reddit, Twitter, Facebook etc running in the background. It shouldn't really matter though, since they're usually running as background tasks in Android anyway doing synchronizing etc as usual.
Given the randomness these freeze-ups happens, there's really not more info I can provide, besides that they usually happens between 20-30 seconds into battle, and often during/after the more graphic "intensive" animations (AoE attacks, multiple GUI/status updates and so on like Trayas saber storm, etc).
CG_MindTricks
EA Staff (Retired)
EA Staff (Retired)Yes, that's exactly what we tested as well. We used the same characters you showed in the screenshots and did a bunch of Squad and Fleet arena battles trying to use as many flashy AOE attacks as possible but didn't manage to reproduce ☹️
If you happen to notice anything else please let me know and we'll re-test.
If you happen to notice anything else please let me know and we'll re-test.
Will post more info and situations when they occur. Will also keep an eye on running apps. Can add that I'm using the 8GB version of OnePlus 6t, running the latest official release of OxygenOS on top of Android as shown on the attachment.
Similar report from a Reddit user. https://www.reddit.com/r/SWGalaxyOfHeroes/comments/bb7j05/and_game_freeze_again/?utm_medium=android_app&utm_source=share
Well... I've turned of OnePlus game mode, just to see if that had something to do with it, but unfortunately no.
I just lost my GA when the game froze even before the battle started against a Nightsister team and never got a chance to use my best counter...This happens to me loads, a real pain when your fighting Revan matches that take almost the entire 5 minutes
Some days now with less gaming, but the freeze-up returned again in p2 Hstr just now.
I have this same issue, I posted it in here and was asked to post to this thread. Here is my original thread: https://answers.ea.com/t5/Technical-Issues/Game-freezes-in-battle-OnePlus/td-p/7365264
So briefly:
- Mainly freezes on PVP battles (Arena and GA) (maybe one or two freezes on HSTR and TB
- Always freezeds during an attack animation (no particular character
- Device: OnePlus 5
- Wifi or cellular, doesn't matter
- No other linked facts like certain background apps
