I bought the hyperdrive bundle and after accepting the token I quit the game to go eat, then when I came back my account was gone along with the hyperdrive bundle, like it reset or something.

@Bruvlodski Was you account linked to Game Center, Google Play or Facebook?

You can try to recover your account by following the steps HERE.

It didn't work. It just brought me back to the new one.

Game reset after purchasing hyperdrive bundle

EA_Gunner
EA QV Team
2 years ago
@Bruvlodski Was you account linked to Game Center, Google Play or Facebook?
Bruvlodski
2 years ago
Google play
EA_Gunner
EA QV Team
2 years ago
You can try to recover your account by following the steps HERE.
Bruvlodski
2 years ago
It didn't work. It just brought me back to the new one.
EA_Gunner
EA QV Team
2 years ago
Do you have an ally code?
Bruvlodski
2 years ago
No but I have my player id
EA_Gunner
EA QV Team
2 years ago
@Bruvlodski Did you try to contact EA Help support?
Bruvlodski
2 years ago
Yes but I didn't get a ticket.
EA_Gunner
EA QV Team
2 years ago
@Bruvlodski Can you try to find your ally code for us please? https://help.ea.com/en/help/star-wars/star-wars-galaxy-heroes/how-to-find-your-star-wars-galaxy-of-heroes-ally-code/
Bruvlodski
2 years ago
Hold on, I'm only level 4, it's gonna take me a while.