Grand Arena - Indefinite Load Screen When Entering
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iphone
OS Version iOS 12.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 273-481-216
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Grand Arena - Indefinite Load After entering for attack phase.
Steps: How can we find the bug ourselves? Enter Grand Arena event - I can see my opponent and event rewards - enter match to see game board and it gets stuck in a loading screen.
Connection Type Wifi
Please select your region North America
Country USA
Iget indefinite load screen after entering match on following screen.
Update: 5:00 a.m. UTC …. still loading /sigh.
Update: 12:30 p.m. UTC …. I finally got in to discover the third picture. My back row is hidden from me? the opponents board is blank from what I can see. There has never been a board like this so auto deploy could not deploy the same groups used last time. I never donated a ship before so auto deploy would never be able to rectify deploying same troops from last time this time because board has changed.
Thanks for the report. We added your account to the list of players experiencing this issue.
Closing this thread to be able to keep track of any new reports.
If you are experiencing any of the below listed issues, please reply to this thread with your Ally Code:
- Endless Loading screen when trying to access Grand Arena
- "Enter" button grayed out when trying to access opponent territories
