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Alex-lizalex's avatar
Alex-lizalex
Seasoned Newcomer
2 days ago

I bought all three LSB, but only received two

I spent 2 hours talking to EA Help support. They didn't help me, they told me to contact the game's support. But there's no "contact support" button in the game. I checked on both my iPhone and Windows. I didn't receive any Inquisitors. I did receive the other two LSBs. I was charged for all three. I didn't receive anything for purchasing the Inquisitors. I didn't even receive any crystals. I also didn't receive the Kessel Arc reward on the website where I made my purchases.

My game code: 329-128-224

5 Replies

  • Alex-lizalex's avatar
    Alex-lizalex
    Seasoned Newcomer
    22 hours ago

    EA_Gunner​ I saw that you solved this problem in previous threads. I didn't get any crystals, inquisitors, or points on the website...

  • If you go into settings there is a help button there that let's you contact the game support. It's a chatbot but if you tell it it's not being helpful it will send your message to the support team. I did this a few hours ago and hoping for a response soon, especially since this seems to be an issue for a lot of people

  • Alex-lizalex's avatar
    Alex-lizalex
    Seasoned Newcomer
    2 days ago

    And I don’t see bundle anymore at store, only in gift store

     

  • Alex-lizalex's avatar
    Alex-lizalex
    Seasoned Newcomer
    2 days ago

    I left a request with support, but they just told me to wait... but I got two other LSBs. But not the Inquisitors

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